At New Era Services, our NDIS Internal Audit Service is designed to ensure your organization consistently meets the standards required by the NDIS Quality and Safeguards Commission. Regular internal audits not only prepare you for formal NDIS audits but also enhance your organization’s overall compliance, operational efficiency, and quality of care. Our experienced auditors provide an objective assessment of your processes, helping identify strengths, address gaps, and implement best practices to foster continuous improvement.
We work closely with you to understand your organization’s unique needs, tailoring our audit approach to align with your goals while ensuring you meet the stringent NDIS requirements.
Comprehensive Compliance Review
A thorough review of your organization’s policies, procedures, and practices to ensure alignment with the NDIS Practice Standards and relevant legislation.
Risk Management Assessment
Evaluation of your organization’s risk management strategies, including incident reporting, participant safety, and staff safeguards, to ensure risks are identified, managed, and mitigated effectively.
Mock Audit Simulation
Simulated audit sessions that mimic formal NDIS audit processes, giving your team a realistic preview and helping you address any potential issues before the official audit.
Document and Record Examination
Detailed analysis of critical documents, including client records, care plans, incident logs, and staff training records, to ensure accurate, up-to-date, and compliant documentation practices.
Participant and Staff Feedback Collection
We facilitate participant and staff feedback as part of the audit process, gathering valuable insights into your services’ quality, safety, and areas for enhancement.
Improvement Action Plans
Based on audit findings, we provide a tailored action plan to help you implement changes and enhancements that strengthen compliance and improve service delivery.
Audit Report and Compliance Insights
A comprehensive audit report that outlines findings, highlights areas of non-compliance, and offers clear recommendations to bring your organization fully in line with NDIS standards.
Continuous Support and Follow-Up
Ongoing support to help you address identified gaps and implement recommended improvements, ensuring sustained compliance and readiness for future audits.
With New Era Services’ Internal Audit expertise, your organization can confidently uphold NDIS standards, continually improve operations, and ensure high-quality care for participants. Let us help you achieve excellence in compliance, transparency, and service delivery.
At New Era Services, we understand that choosing a compliance partner is a critical decision for NDIS providers. Here are several reasons why we stand out as the preferred choice for organizations committed to excellence in care and compliance:
Our team comprises industry professionals with extensive knowledge and experience in NDIS regulations. We stay updated on the latest changes in policies and standards, ensuring that our clients receive the most accurate and relevant guidance.
We recognize that every organization has unique needs. Our services are customized to fit your specific requirements, allowing us to provide solutions that align with your goals and enhance your operational efficiency.
Quality is at the heart of everything we do. We are dedicated to promoting best practices that enhance service delivery and improve participant outcomes. Our focus on quality ensures that you can provide the best possible support to individuals with disabilities.
We believe in empowering your staff with the knowledge and tools they need to succeed. Our training programs and resources not only enhance compliance but also foster a culture of continuous improvement within your organization.
At New Era Services, we pride ourselves on building strong partnerships with our clients. Our commitment to excellence in NDIS compliance and quality assurance has made a positive impact on the organizations we serve. But don’t just take our word for it—hear from our clients about their experiences working with us. Their testimonials reflect our dedication to empowering NDIS providers and enhancing the quality of care for individuals with disabilities. Join us in shaping a brighter future together!
Get answers to commonly asked questions about New Era Services and our NDIS support. Explore the FAQs below to find information on eligibility, services, support worker selection, privacy measures, accessibility, and more. If you have a question that is not addressed here, please don’t hesitate to reach out to our friendly team for further assistance.
New Era Services provides a wide range of compliance solutions for NDIS providers, including NDIS registration, internal audits, audit support, ongoing virtual compliance services, virtual compliance officers, audit coaching, staff and participant satisfaction surveys, governance training, and policy reviews.
We assist NDIS providers throughout the registration process, ensuring all requirements are met. From preparing documentation to navigating the application and audit processes, we provide expert guidance to make the process smooth and stress-free.
Internal audits are an in-depth review of your organization’s operations to ensure compliance with NDIS standards. They help identify areas for improvement, mitigate risks, and prepare for external audits. Our internal audit services provide you with a clear roadmap to compliance.
Our ongoing virtual compliance services include regular monitoring of compliance activities, support for updating policies and procedures, training for staff, and proactive advice to address any compliance gaps. This ensures your organization stays compliant with NDIS standards at all times.
Yes, our NDIS governance training equips your team with the knowledge and skills required to manage compliance effectively. We focus on best practices, decision-making frameworks, and strategies to foster accountability and transparency.
These surveys provide valuable insights into the experiences and satisfaction levels of your team and participants. They help identify strengths, address concerns, and improve the quality of care and services, contributing to overall organizational growth and participant well-being.
Audit coaching is a tailored service designed to help organizations prepare for NDIS audits. We guide you through the process, provide practical advice, and ensure your team understands what is required to meet compliance standards. It is beneficial for any NDIS provider looking to improve their audit readiness.
Policies should be reviewed regularly, at least annually or whenever there are changes in NDIS regulations. Our policy review service ensures your policies are up-to-date, compliant, and reflective of best practices.
New Era Services combines industry expertise, tailored solutions, and a commitment to quality to help NDIS providers excel in compliance and service delivery. Our proactive support, comprehensive services, and focus on participant satisfaction make us a trusted partner in the NDIS sector.
Getting started is easy! Simply contact us at 0413 311 390 or email us at compliance@neweraservices.com.au. Our friendly team will discuss your needs and guide you through the next steps to achieve compliance and operational excellence.
At New Era Services, we specialize in providing comprehensive compliance solutions for NDIS providers across Australia. Our expert team is dedicated to empowering organizations through tailored services, including NDIS registration, internal audits, ongoing virtual compliance support, and governance training. With a focus on quality care and participant satisfaction, we strive to simplify the complexities of the NDIS landscape, helping you deliver exceptional support to individuals with disabilities. Partner with us to ensure your compliance journey is smooth and effective, allowing you to focus on what matters most—making a positive impact in the community.