Audit Support
Audit Support
Navigating the NDIS audit process can be complex and time-consuming. At New Era Services, our Audit Support Services are designed to provide you with expert guidance and hands-on assistance to streamline your audit experience. We work with you from preparation to completion, ensuring you feel confident and fully equipped to meet the NDIS Quality and Safeguards Commission’s standards. Our team of NDIS compliance specialists will guide you through every stage of the audit, helping you manage documentation, address any compliance gaps, and successfully demonstrate your commitment to quality and safety.
What’s Included:
Pre-Audit Consultation
Initial consultation to review your audit requirements and outline a customized plan, ensuring your organization is well-prepared for the audit process.Documentation Review and Preparation
Comprehensive assistance with preparing, organizing, and refining all required documentation, including policies, procedures, and records, to meet NDIS standards.Self-Assessment Guidance
Support with completing the self-assessment against the NDIS Practice Standards, helping you effectively communicate how your organization meets each requirement.Audit Checklist and Compliance Assessment
A detailed checklist and assessment of your current practices, policies, and procedures to identify any compliance gaps that need to be addressed before the audit.Onsite or Virtual Audit Assistance
Support during the audit itself, either onsite or virtually, to provide real-time guidance, answer questions, and help ensure a smooth audit experience.Staff Training and Preparation
Coaching and training for your team to help them understand the audit process, answer auditor questions confidently, and demonstrate compliance effectively.Mock Audit Sessions
Practice audit sessions that simulate the official audit process, providing your team with the opportunity to address any areas of concern in advance.Post-Audit Action Plan
After the audit, we offer a customized action plan with specific recommendations to address any identified non-compliance areas and help you continuously improve.Ongoing Compliance Support
Continued support and guidance to help you maintain compliance after the audit, keeping your organization ready for future audits and aligned with NDIS standards.
With New Era Services’ Audit Support, you gain a dedicated partner who understands the NDIS auditing process inside and out. Our team is here to reduce your stress, simplify the process, and help your organization achieve successful audit outcomes with confidence.
Other Services
Why Choose Us
Expert Support for Your NDIS Success
At New Era Services, we understand that choosing a compliance partner is a critical decision for NDIS providers. Here are several reasons why we stand out as the preferred choice for organizations committed to excellence in care and compliance:
Our team comprises industry professionals with extensive knowledge and experience in NDIS regulations. We stay updated on the latest changes in policies and standards, ensuring that our clients receive the most accurate and relevant guidance.
We recognize that every organization has unique needs. Our services are customized to fit your specific requirements, allowing us to provide solutions that align with your goals and enhance your operational efficiency.
Quality is at the heart of everything we do. We are dedicated to promoting best practices that enhance service delivery and improve participant outcomes. Our focus on quality ensures that you can provide the best possible support to individuals with disabilities.
We believe in empowering your staff with the knowledge and tools they need to succeed. Our training programs and resources not only enhance compliance but also foster a culture of continuous improvement within your organization.
Testimonial
Hear from Our Satisfied Clients
At New Era Services, we pride ourselves on building strong partnerships with our clients. Our commitment to excellence in NDIS compliance and quality assurance has made a positive impact on the organizations we serve. But don’t just take our word for it—hear from our clients about their experiences working with us. Their testimonials reflect our dedication to empowering NDIS providers and enhancing the quality of care for individuals with disabilities. Join us in shaping a brighter future together!
Featured Questions
Frequently Ask Questions
Get answers to commonly asked questions about New Era Services and our NDIS support. Explore the FAQs below to find information on eligibility, services, support worker selection, privacy measures, accessibility, and more. If you have a question that is not addressed here, please don’t hesitate to reach out to our friendly team for further assistance.
New Era Services provides a wide range of compliance solutions for NDIS providers, including NDIS registration, internal audits, audit support, ongoing virtual compliance services, virtual compliance officers, audit coaching, staff and participant satisfaction surveys, governance training, and policy reviews.
We assist NDIS providers throughout the registration process, ensuring all requirements are met. From preparing documentation to navigating the application and audit processes, we provide expert guidance to make the process smooth and stress-free.
Internal audits are an in-depth review of your organization’s operations to ensure compliance with NDIS standards. They help identify areas for improvement, mitigate risks, and prepare for external audits. Our internal audit services provide you with a clear roadmap to compliance.
Our ongoing virtual compliance services include regular monitoring of compliance activities, support for updating policies and procedures, training for staff, and proactive advice to address any compliance gaps. This ensures your organization stays compliant with NDIS standards at all times.
Yes, our NDIS governance training equips your team with the knowledge and skills required to manage compliance effectively. We focus on best practices, decision-making frameworks, and strategies to foster accountability and transparency.
These surveys provide valuable insights into the experiences and satisfaction levels of your team and participants. They help identify strengths, address concerns, and improve the quality of care and services, contributing to overall organizational growth and participant well-being.
Audit coaching is a tailored service designed to help organizations prepare for NDIS audits. We guide you through the process, provide practical advice, and ensure your team understands what is required to meet compliance standards. It is beneficial for any NDIS provider looking to improve their audit readiness.
Policies should be reviewed regularly, at least annually or whenever there are changes in NDIS regulations. Our policy review service ensures your policies are up-to-date, compliant, and reflective of best practices.
New Era Services combines industry expertise, tailored solutions, and a commitment to quality to help NDIS providers excel in compliance and service delivery. Our proactive support, comprehensive services, and focus on participant satisfaction make us a trusted partner in the NDIS sector.
Getting started is easy! Simply contact us at 0413 311 390 or email us at compliance@neweraservices.com.au. Our friendly team will discuss your needs and guide you through the next steps to achieve compliance and operational excellence.
