Audit Coaching

Preparing for an NDIS audit can be a challenging experience, especially for providers who may be new to the process or looking to enhance their current practices. New Era Services’ Audit Coaching Service is designed to empower you and your team with the knowledge, skills, and confidence needed to navigate audits successfully. Our experienced compliance coaches work closely with your team to provide practical, hands-on training that helps you understand NDIS standards and showcase your organization’s commitment to quality and compliance.

Through personalized coaching, we guide you through each step of the audit process, equipping you with the tools to excel and meet NDIS requirements with ease.

What’s Included:

• Customized Audit Readiness Assessment
  An initial assessment to identify your organization’s strengths and areas needing improvement, laying a solid foundation for effective audit preparation.

• Personalized Coaching Sessions
  One-on-one or group coaching sessions tailored to your organization’s specific needs, covering key areas such as documentation, policies, procedures, and staff readiness.

• NDIS Standards and Compliance Training
  In-depth training on NDIS Practice Standards and compliance requirements, ensuring your team understands what is expected and how to meet the standards.

• Mock Audits and Practice Scenarios
  Simulated audit scenarios that mimic the official audit process, allowing your team to practice responding to auditor questions and demonstrating compliance.

• Documentation and Evidence Preparation
  Guidance on organizing, reviewing, and presenting key documentation, such as participant records, risk assessments, and incident reports, to ensure they meet audit requirements.

• Team Preparation and Confidence Building
  Coaching to help your team feel prepared and confident, providing strategies to effectively communicate your practices and policies during the audit.

• Audit Day Strategies
  Practical advice and tips on handling the audit day, from interacting with auditors to ensuring a smooth flow of information and responses.

• Post-Audit Improvement Plan
  If desired, we provide a post-audit review and recommendations for continuous improvement, helping you address any remaining compliance areas and maintain high standards.

With New Era Services’ Audit Coaching, your organization gains the skills and knowledge to not only pass audits but to maintain a high standard of compliance, quality, and participant safety. Let us empower your team with the tools and confidence to excel, ensuring a successful audit experience and sustainable compliance practices.