About us
We are passionate about empowering individuals to live independently, supporting you in developing essential life skills and fostering a sense of self-confidence and autonomy.
About Us
Your Path to Seamless NDIS Registration and Audits
At New Era Services, we are committed to supporting NDIS providers in delivering high-quality care and compliance with the National Disability Insurance Scheme. Founded by a team of industry experts, our mission is to empower organizations to excel in their service delivery through tailored compliance solutions, training, and ongoing support.
We understand the complexities of the NDIS landscape and strive to simplify the journey for our clients. Our comprehensive services, including NDIS registration, internal audits, and virtual compliance support, are designed to ensure that your organization not only meets regulatory requirements but also fosters a culture of excellence and participant satisfaction.
With a strong focus on integrity, collaboration, and continuous improvement, New Era Services is your trusted partner in navigating the NDIS environment. Together, we can create a future where all individuals with disabilities receive the support they deserve, enhancing their quality of life and promoting independence.
- We believe in providing individualised support that reflects your preferences, goals, and aspirations, setting us apart from other providers.
- We go beyond basic support by actively promoting community engagement, fostering meaningful connections, and empowering you to actively participate in social and civic activities.
- We value open communication, transparency, and collaboration, working closely with you, your family, and other stakeholders to ensure your voice is heard and your choices are respected.
- Our track record of client satisfaction and positive outcomes speaks for itself, as we continuously strive to exceed expectations and make a meaningful difference in the lives of those we support.
Our Values
Caring with empathy and respect.
Inspiring independence and confidence.
Working together for better outcomes.
Building relationships based on reliability.
Our Mission
At New Era Services, our mission is to empower NDIS providers with comprehensive compliance solutions that enhance the quality of care and support for individuals with disabilities. We are committed to delivering expert guidance, tailored services, and ongoing education to ensure our clients excel in their operations while maintaining the highest standards of integrity and participant satisfaction.
Our Vision
Our vision is to be the leading partner for NDIS providers, recognised for our unwavering commitment to quality and compliance. We aspire to create a landscape where all individuals with disabilities receive exceptional support, fostering independence and improving quality of life. Through collaboration, innovation, and a focus on continuous improvement, we aim to elevate the standards of care in the NDIS sector, making a positive impact on the communities we serve.
Why Choose Us
Expert Support for Your NDIS Success
At New Era Services, we understand that choosing a compliance partner is a critical decision for NDIS providers. Here are several reasons why we stand out as the preferred choice for organizations committed to excellence in care and compliance:
Our team comprises industry professionals with extensive knowledge and experience in NDIS regulations. We stay updated on the latest changes in policies and standards, ensuring that our clients receive the most accurate and relevant guidance.
We recognize that every organization has unique needs. Our services are customized to fit your specific requirements, allowing us to provide solutions that align with your goals and enhance your operational efficiency.
Quality is at the heart of everything we do. We are dedicated to promoting best practices that enhance service delivery and improve participant outcomes. Our focus on quality ensures that you can provide the best possible support to individuals with disabilities.
We believe in empowering your staff with the knowledge and tools they need to succeed. Our training programs and resources not only enhance compliance but also foster a culture of continuous improvement within your organization.
Testimonial
Hear from Our Satisfied Clients
At New Era Services, we pride ourselves on building strong partnerships with our clients. Our commitment to excellence in NDIS compliance and quality assurance has made a positive impact on the organizations we serve. But don’t just take our word for it—hear from our clients about their experiences working with us. Their testimonials reflect our dedication to empowering NDIS providers and enhancing the quality of care for individuals with disabilities. Join us in shaping a brighter future together!
Featured Questions
Frequently Ask Questions
Get answers to commonly asked questions about New Era Services and our NDIS support. Explore the FAQs below to find information on eligibility, services, support worker selection, privacy measures, accessibility, and more. If you have a question that is not addressed here, please don’t hesitate to reach out to our friendly team for further assistance.
New Era Services provides a wide range of compliance solutions for NDIS providers, including NDIS registration, internal audits, audit support, ongoing virtual compliance services, virtual compliance officers, audit coaching, staff and participant satisfaction surveys, governance training, and policy reviews.
We assist NDIS providers throughout the registration process, ensuring all requirements are met. From preparing documentation to navigating the application and audit processes, we provide expert guidance to make the process smooth and stress-free.
Internal audits are an in-depth review of your organization’s operations to ensure compliance with NDIS standards. They help identify areas for improvement, mitigate risks, and prepare for external audits. Our internal audit services provide you with a clear roadmap to compliance.
Our ongoing virtual compliance services include regular monitoring of compliance activities, support for updating policies and procedures, training for staff, and proactive advice to address any compliance gaps. This ensures your organization stays compliant with NDIS standards at all times.
Yes, our NDIS governance training equips your team with the knowledge and skills required to manage compliance effectively. We focus on best practices, decision-making frameworks, and strategies to foster accountability and transparency.
These surveys provide valuable insights into the experiences and satisfaction levels of your team and participants. They help identify strengths, address concerns, and improve the quality of care and services, contributing to overall organizational growth and participant well-being.
Audit coaching is a tailored service designed to help organizations prepare for NDIS audits. We guide you through the process, provide practical advice, and ensure your team understands what is required to meet compliance standards. It is beneficial for any NDIS provider looking to improve their audit readiness.
Policies should be reviewed regularly, at least annually or whenever there are changes in NDIS regulations. Our policy review service ensures your policies are up-to-date, compliant, and reflective of best practices.
New Era Services combines industry expertise, tailored solutions, and a commitment to quality to help NDIS providers excel in compliance and service delivery. Our proactive support, comprehensive services, and focus on participant satisfaction make us a trusted partner in the NDIS sector.
Getting started is easy! Simply contact us at 0413 311 390 or email us at compliance@neweraservices.com.au. Our friendly team will discuss your needs and guide you through the next steps to achieve compliance and operational excellence.
